Field Notes

Notes on onboarding, voice, and light.

Guides, comparisons, and case studies on how software learns to speak — and point.

Voice waves, tactile dots and stepping stones converging at an open illuminated doorway

Article

Accessible Onboarding: How AI Voice Guidance Helps Every User Succeed

Build onboarding that works for users with visual, motor, or cognitive disabilities. WCAG-aligned strategies, voice-first patterns, and inclusive design principles.

13 February 2026 · 9 min read

A golden bridge taking a shortcut over a winding path to an illuminated doorway

Guide

Time-to-Value: The SaaS Onboarding Metric That Predicts Everything

12 February 2026 · 10 min read

Glass data columns connected by a rising gold curve

Guide

SaaS Onboarding Metrics That Actually Predict Revenue

10 February 2026 · 9 min read

Translucent conversation cards connected by an audio waveform

Guide

The Onboarding Conversation Playbook: 25 Voice Scripts for Every SaaS Moment

7 February 2026 · 10 min read

A rigid maze beside a direct golden path through translucent interface panels

Article

Interactive Walkthroughs vs. AI Onboarding Assistants: Which Converts Better?

4 February 2026 · 8 min read

A branching network connecting one assistant core to many application windows

Guide

Self-Serve Onboarding at Scale: The Complete Playbook for Product-Led SaaS

1 February 2026 · 9 min read

Five glass and brass modules assembling around a glowing assistant core

Guide

Build Your Own AI Onboarding Agent in 5 Steps

27 January 2026 · 7 min read

A voice waveform connecting application windows into the distance

Article

Voice is the Future of SaaS UX: 7 Predictions for 2026-2027

27 January 2026 · 8 min read

Two speech bubbles connecting across stepping stones

Article

The Psychology of Activation: Why Human-like Guidance Beats Checklists

15 October 2025 · 7 min read

Rigid instruction cards transforming into golden conversation bubbles

Article

From Click-Tours to Conversation: The New Era of AI User Onboarding

12 October 2025 · 8 min read